FTVClub Privacy Policy
FTVClub has developed a privacy policy for Indian players, which applies to the official website, FTVClub mobile app, and all services there. The document describes the main reasons and methods for collecting and processing personal data of gamers, their rights and obligations, as well as the company’s liability. The privacy policy has legal force and can be used to resolve disputes.
In order to start playing at FTVClub casino, each new Indian gambler must study all the provisions of the policy and confirm their agreement with them. Without this, access to services will be limited.
Amendments to the Policy
FTVClub India has the right to change or supplement the policy at any time without prior notice. In order to avoid misunderstandings or disputes between the parties, gamers are advised to check the relevant section on the site from time to time for updates. If the amendments can significantly affect the players’ stay in the casino, then the employees will send them a notice in advance.
As soon as the new rules are published on the site, they will immediately come into force. If the user continues to play in the casino, this will mean automatic consent to the amendments.
What Data They Gather
FTVClub needs to collect certain personal information and other details from users to help maintain its services. Here’s what they chiefly collect:
- Registration details. When creating an account, users provide their full name, date of birth, gender, mobile number, and email;
- Game details. The company can find out how many bets the user has made, on which games, how much they have won, and lost;
- Technical data. When a gamer is on the site, the casino can find out their IP address, device type, browser, language used, date and time of entry to the site, as well as the duration of the session;
- Transactional. If a gambler makes a deposit or withdraws funds, FTVClub gets access to details about the payment method, currency, amount, and transaction history;
- Correspondence. When a user contacts customer support, the company gathers all correspondence and messages.
Disclosure of Sensitive Details
The casino does not sell or transfer sensitive details of Indian players to third parties. However, the policy sets out certain parties who may have access to sensitive details in the following cases:
- Merger, purchase, transfer, sale of business;
- Assistance in combating fraud, money laundering, and terrorist financing;
- Provision and filling of the site with the necessary services for functioning;
- Ensuring safe and fast transactions.
Security
FTVClub warns that all communication via the Internet may be unsafe. However, it goes out of its way to ensure the safety of players’ private data. This includes the following measures:
- Encryption of personal details using an SSL cipher;
- Using reliable anti-virus programs from the best providers;
- Signing a confidentiality agreement with employees;
- Verification of third parties for compliance with security standards.
Cookies
Every player should be aware that FTVClub uses additional tools to identify private data. When a gamer opens the site, a number of cookies are automatically installed on their device. They help the company obtain important statistics, customize advertising, and improve the quality of service.
Access to Personal Data
It is an absolute and unshakable right of Indian players to access the sensitive data that FTVClub has received and processed at any time. Also, if this data has become irrelevant, the gambler has the right to change or supplement it. Such requests must be submitted through the casino support service.
Contact FTVClub
FTVClub has a player support department that works 24 hours a day, 7 days a week. In addition to general inquiries, managers also consider issues related to the privacy policy. These include a misunderstanding of the provisions of the document, the desire to exercise rights, as well as legal disputes between the company and gamblers.
In order for the request to be considered quickly, players must provide all the details and attach the necessary evidence. If a consensus is not reached within the casino, either party can contact the dispute resolution department.